Lean Healthcare

Profero knows how to implement Lean in Healthcare


See how to cut costs, without affecting the quality of care. The concepts that have made Toyota a successful automobile manufacturer can also be applied to healthcare. Basic principles of value stream mapping, standard work, 5S, problem solving, teams and respect for people are fundamental to lean. This model can be applied to healthcare to increase quality, reduce waste and improve service delivery.



Profero has extensive knowledge of how to apply lean principles to the many aspects of healthcare. We firmly believe you cannot take the exact same approach to apply lean in healthcare as you would in manufacturing. Many of the concepts are similar, but how you implement them is different. Our experts know the difference and can help you take the correct approach in your hospital, lab or clinic.


Benefits of Lean for Healthcare

  • Increased patient satisfaction
  • Reduced waste
  • Increased employee morale
  • Reduced errors
  • Increased quality of care
  • Reduced costs without reduced service
  • Better use of capital
  • Value Stream thinking


Profero Offerings

  • Lean Healthcare Overview
  • Lean Healthcare Workshop with simulation
  • Lean Healthcare Rapid Improvement (Kaizen) Events
  • Full Lean Healthcare Implementation
  • Lean Healthcare Coaching and Support


Additional References

  • Profero’s client featured in “Trimming the fat from lab processes” by Karen Lusky, CAP Today, May 2006
  • “Make Healthcare Lean” by Anthony Manos, Mark Sattler and George Alukal, Quality Progress July 2006

Examples of Areas/Departments Profero has Served in Healthcare

  • Administration
  • Courier services
  • Customer Service
  • Dialysis
  • Emergency Room
  • In-patient Nursing
  • Laboratory
  • Nurse recruiting
  • Pathology
  • Pharmacy
  • Phlebotomy
  • Procurement
  • Resource allocation and project selection
  • Executive management and Strategic Planning (Hoshin Kanri)

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